At Cedar Creek Memory Care Homes, families often have questions about how we care for their loved ones. Our goal is to provide clear, honest answers to help you understand what makes our communities special, from our services and daily life to how we support safety, independence, and dignity in memory care. Browse the FAQs below to learn more about our approach and what to expect when you choose Cedar Creek for memory care.
Our daily rates are all-inclusive and remain consistent even if care needs change over time. Families never have to worry about surprise add-on fees. The daily rate covers personalized care, help with activities of daily living, medication management, housekeeping, and laundry. Residents are responsible for the cost of their own medications, personal care items, and supplies.
Cedar Creek is a private-pay community. However, if a resident has long-term care insurance that covers assisted living, they may submit for reimbursement. We encourage families to review their policies to see what coverage may apply. While we are a private-pay community, we understand that families may need assistance finding other options. The Alzheimer’s Association and other community resources, such as the Maryland Family Caregiver Support Program, may be able to help with financial planning and support services.
Yes. All of our communities feature private bedrooms with either private or shared bathrooms, depending on the home. We provide furniture such as a single bed, nightstand, dresser, and chair. Families are also welcome to bring personal furnishings and décor to make rooms feel like home. Creating a familiar, comfortable environment helps support well-being and ease the transition into memory care living. For details about room types and layouts, see Our Homes.
Yes. Our communities partner with visiting physicians, nurses, therapists, dentists, and podiatrists. Residents may continue seeing their own healthcare providers if preferred. Our visiting medical providers support ongoing health needs with regular check-ups and care.
Yes. With a doctor’s order, residents can receive physical, occupational, or speech therapy from an outside provider. Licensed therapists visit our homes to provide personalized therapy tailored to each individual’s needs, helping with mobility, communication, and daily functioning.
Cedar Creek’s activity program is designed especially for those living with memory loss. Our full-time activity therapist supports all five homes, getting to know each resident’s background, personal interests, and preferences to create meaningful experiences. Activities may include gardening, music, art, puzzles, daily exercise, reminiscence groups, and special events. Our caregivers also incorporate daily engagement throughout the day. See our full offerings on the activities page.
Yes. Residents are welcome to come and go with their families for special occasions, visits, and events. We do not provide group transportation, but we support families in planning outings and visits. For questions, please contact us directly, and our team will be happy to provide guidance and help coordinate arrangements.
We welcome family and friends between 10:00 a.m. and 7:00 p.m., as those are the optimal times of the day for our residents. We understand that special needs and schedules may arise, so we welcome visits at any time of the day. Visiting is a key part of maintaining connection and comfort for our residents.
Yes. Each home includes Wi-Fi access throughout. Common areas have shared TV and phone service. If residents prefer private TV or phone lines in their rooms, those can be arranged at an additional cost. For more about available amenities, visit Our Homes.
Yes. We regularly arrange for professional hairdressers to visit our homes. This allows residents to maintain grooming and personal care without leaving the community.
Yes. We offer respite care for families in need of short-term support. Our respite stays have a 30-day minimum, during which residents receive the same compassionate care and daily engagement as our long-term residents.
Resident safety is one of our top priorities. All Cedar Creek homes have locked and alarmed entrances to prevent unsafe wandering. Backyards at every home except Auxiliary House are fully fenced, providing secure outdoor access for residents. Staff are present 24/7, ensuring continuous supervision and support. Our goal is to maintain a safe environment while preserving each resident’s dignity and independence.
Our caregivers receive comprehensive dementia-specific training when they begin and have annual refreshers, plus ongoing education in memory care best practices. Our leadership team includes Certified Dementia Practitioners to ensure our programs reflect high standards of care.
Most residents remain with Cedar Creek throughout their lives. When hospice care is needed, we partner with local organizations to provide additional nursing, comfort, and emotional support. On rare occasions when care needs exceed our license and capabilities, we work closely with families to find the best alternative and ensure a smooth, compassionate transition. Read more on our end-of-life care page.
At Cedar Creek, we hold ourselves to high staffing standards to ensure every resident receives the personalized care and attention they deserve. While ratios vary by location and time of day, each setting is designed to balance safety, comfort, and relationship-building:
- Auxiliary House, Bethesda – Daytime and evening ratio of 1:4
- Cedar Glen, Rockville – Morning ratio of 1:3; evenings typically around 1:4.
- Clifton Woods, Silver Spring – Daytime ratio of 1:3; evening ratio of 1:4.
- Hillwood, Bethesda – Daytime ratio of 1:3; evening ratio of 1:4.
- Maple Ridge, Rockville – Approximately 1:3.5 in the morning; 1:4 in the evening.
We strive to maintain these ratios as part of our commitment to individualized care, strong resident–staff connections, and adapting to residents’ changing needs. By maintaining close support across all our homes, we create an environment where residents and families can feel confident and cared for.
Cedar Creek Memory Care Homes has been serving families for over 30 years, offering unparalleled experience and a home-like environment for residents. Our staff-to-resident ratios are higher, ensuring attentive care and strong connections. With lower staff turnover, experienced caregivers, and a philosophy that emphasizes family-style living, we provide a true sense of home where residents feel safe, respected, and comfortable. Learn more about our unique approach to memory care.
Still Have Questions?
We know that choosing the right memory care community for your loved one is an important decision. If you didn’t find the answer you were looking for, our team is here to help. Please contact us directly or schedule a tour of one of our Cedar Creek boutique memory care homes to see firsthand how we provide compassionate, personalized care in a warm, home-like setting.
Customer Reviews
Jane Kelley
Exceptional management. Wonderful and VERY dedicated staff. Loving environment. Creative activities. I can’t say enough positive things about my 11 year experience at this home. You will sleep well at night knowing your family member is in the best possible hands.
Joanne Irving
I cannot say enough positive things about the wonderful care and attention my mother receives from the superb staff at the Cedar Creek Homes. I feel blessed to have found them.
Mary Goldstein
Hillwood is Amazing! My Uncle has been there since October of 2019 and he is very happy. If you want your love one to be safe, happy and well cared for this is the place for them! I am so thankful for all the staff and management do for my Uncle.
Tracy Perkins
Mom moved from Auxiliary House to Hillwood when she needed more care. Both houses are managed by Cedar Creek. Fabulous company that knows dementia inside and out and cares for the residents in small homes (not institutional entities). Staff are great and have a long tenure with the company, the management is helpful and informed, and we couldn’t be happier with the care they provide. Strongly recommend. It was a great place for Mom.
Dave Chapman
My mother lives here. Ruthie and Anna are the best, not just for managing the facility and communicating to families, but for being visionary and pro-active during these very trying times. I never wonder if my mom is well cared for. Thanks to all the staff for everything they do for all the residents, not just my mom — we’re lucky to have found this home.
Ann Moseley
My mother has been in Cedar Glen for two and a half years. It was the second facility I visited and my search stopped there. It’s a genuine home, not at all institutional, where all the residents are known and loved as individuals. It’s also very professionally run and there are clearly systems in place to ensure high standards of care. Staff turnover seems almost nonexistent. It’s exactly what a care home should be and I feel so lucky to have found it.
Kathy Sabatier
My mother has been a resident at Auxiliary House for over 4 years. We feel so fortunate to have found this wonderful place where the staff care so deeply for all the residents.
Elaine Kallen Fertig
After visiting other facilities I chose Auxiliary House for my father as the staff was very one-on-one, dedicated, caring and their personal involvement with my father was outstanding – also making the family feel reassured and comfortable.
Ashley Dotson Madison
This community was great! They were very helpful and informative, and had a lot to offer for a much lower price then a lot of the other surrounding communities! Also love how all their homes are memory care homes in a small intimate environment!
